AuthEmailTest.comEmail Delivery Diagnostics

1. Service Operator

AuthEmailTest.com is operated by GetOnline Limited, a company registered in England and Wales under company number 03151203. References to “we”, “us”, and “our” mean GetOnline Limited. Questions and legal notices may be submitted through the contact page.

2. Eligibility and Authority

You must be at least 18 years old and legally able to enter into these Terms. If you use the service for a company or other organisation, you confirm that you are authorised to act for it and to test the relevant domains, mail systems, addresses, and messages.

3. Service and Diagnostic Scope

AuthEmailTest.com is a technical diagnostic service that receives a message and reports how this receiving system observed its SMTP delivery, message structure, authentication, and spam-filter signals. One-time test addresses accept one message; account persistent addresses accept only the number allowed by their current allocation. Neither type is a general-purpose mailbox. Results concern one message received at one point in time and are subject to the Disclaimer. The service is not a substitute for professional security, legal, compliance, or deliverability advice.

4. Acceptable Use

Use this service only for domains, mail systems, and messages you are authorised to test. Do not use it to test, probe, monitor, or collect information about third-party systems without permission. Test addresses must not be used for subscriptions, account signups, forwarding services, public dropboxes, bulk receipt, malware delivery, or anything other than authorised diagnostic messages. Do not enumerate addresses, flood the SMTP receiver, evade verification or limits, interfere with scanners, or attempt to access another user's account, addresses, messages, or reports.

You must not submit unlawful, infringing, defamatory, deceptive, abusive, malicious, or harmful content; credentials, malware, or executable payloads; unsolicited bulk email; or content that violates another person's privacy, confidentiality, intellectual property, or other rights. Attempts to circumvent technical or account restrictions are prohibited.

5. Submitted Messages and Content

Send a message with a From header, subject, and body. For deeper spam-filter analysis, send the actual message you are sending rather than forwarding it. Do not send confidential, sensitive, regulated, privileged, or personal content beyond what is necessary for the diagnostic. Messages larger than the configured limit are rejected by the SMTP receiver; the current limit is 1 MB including headers and body.

You retain any rights you hold in content you submit. You confirm that you have the rights and authority needed to submit it. You grant GetOnline Limited a limited, non-exclusive, worldwide, royalty-free licence to receive, copy, store, parse, scan, analyse, and display that content only as needed to provide the requested diagnostics, operate and secure the service, prevent abuse, troubleshoot faults, comply with law, and produce aggregate service statistics that do not reasonably identify you. This licence ends when the relevant content is deleted, except for information we must retain by law or in protected backups until their normal expiry.

6. Accounts and Security

If you create an account, you must provide an email address you control and keep your account information accurate. You are responsible for protecting your password and active sessions and for activity performed through your account. Do not share account access or attempt to access another account, test address, message, or report. Tell us promptly through the contact page if you believe your account has been compromised.

You may deactivate your account through its settings. Deactivation signs out active sessions and disables persistent addresses. Reports, messages, security records, and other account data remain subject to the retention and deletion periods described in the Privacy notice; deactivation does not necessarily delete every record immediately.

7. Plans, Credits, and Future Paid Services

Where account plans are available, persistent addresses, monthly credits, report retention, message sizes, and other account features are governed by the plan limits shown in the service. Credits are non-transferable, have no monetary value, do not carry over, and are consumed when an eligible message is accepted. Plan names, availability, and limits may change in accordance with section 9.

No paid plan is currently offered. The current availability of a plan or feature does not guarantee that it will remain free. Before offering a paid plan, we will present its price, billing period, taxes, renewal, cancellation, downgrade, credit expiry, and refund terms and obtain the agreement required by law. Additional terms shown before purchase will form part of these Terms for that paid service.

Any statement that a payment or credit is non-refundable is subject to your statutory rights. Consumers purchasing online may have a legal right to cancel. If you ask us to activate or supply a paid service during a statutory cancellation period, we may require an express request and any acknowledgement required by law. If you then cancel, any charge or refund will be calculated as the law requires, including any permitted proportionate charge for service already supplied. Nothing in these Terms limits remedies for a service that is faulty, misdescribed, or not supplied with the standard required by law.

8. Abuse Prevention, Suspension, and Termination

The service uses random test addresses, limited acceptance, human verification, per-IP and per-account controls, recipient validation, duplicate detection, credit and delivery controls, bounded queues and scanner concurrency, message-size limits, spam-filter analysis, session protections, monitoring, automated blocking, and retention cleanup. We do not publish every threshold because doing so could weaken these protections.

We may reject, rate-limit, block, suspend, disable, or delete tests, addresses, sessions, reports, or accounts that appear automated, abusive, harmful, unlawful, unauthorised, compromised, or outside the intended diagnostic purpose. Attempts to evade these controls are prohibited. We may act immediately where reasonably necessary for security, abuse prevention, legal compliance, or protection of users and infrastructure. Otherwise, we will give reasonable notice where practicable. Suspension or termination does not restore consumed credits and does not prevent retention of records required for security, legal compliance, or the periods stated in the Privacy notice.

9. Availability and Changes to the Service

The service is provided on an as-available basis and no service-level commitment applies unless separately agreed in writing. We may maintain, improve, replace, limit, or discontinue features. Security, abuse-prevention, capacity, and legal-compliance controls may change without advance notice where immediate action is reasonably necessary.

Where a change materially reduces an ongoing registered account feature, we will provide reasonable notice by email or through the account dashboard where practicable. If you do not accept a material change, you may stop using the service and deactivate your account before it takes effect. This does not prevent urgent changes needed to protect the service or comply with law.

10. Privacy, Retention, and Security

Our Privacy notice explains the information and message content we process, the service providers involved, security measures, and applicable retention periods. Reports and messages are diagnostic working data, not permanent storage or a backup service. You are responsible for exporting any report you need before it expires. No internet service can be guaranteed completely secure, and you should not submit content that is unnecessary for the test.

11. Intellectual Property

Except for content submitted by users and third-party materials identified as such, the service, software, branding, page content, report presentation, and related intellectual property are owned by or licensed to GetOnline Limited. You may use generated reports for your own legitimate diagnostic and business purposes. You must not copy or republish substantial parts of the service, remove ownership notices, misrepresent a report, reverse engineer the service except where the law expressly permits it, or use automated access outside the interfaces we provide.

12. Warranty and Liability

The service and its results are provided with reasonable care as a diagnostic aid, but we do not promise that they will be uninterrupted, error-free, complete, current, or suitable for a particular purpose. You are responsible for validating results before changing DNS, mail routing, authentication policy, sending infrastructure, or production systems.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of obligations that cannot legally be limited, or your statutory rights. Subject to that, and to the maximum extent permitted by law, GetOnline Limited is not liable for indirect or consequential loss, loss of profit, revenue, business, opportunity, goodwill, anticipated savings, or data, or for losses caused by changes made in reliance on an unverified diagnostic result.

For use provided without charge, our total aggregate liability arising from the service is limited to £100. For a paid service, it is limited to the greater of £100 or the charges you paid for that service during the 12 months preceding the event giving rise to the claim. These limits do not apply to liability that cannot legally be limited.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes to the service, security controls, legal or regulatory requirements, or our business operations. The current version and its last-updated date will be published on this page. Where a change materially affects registered users, we will provide reasonable notice by email or through the account dashboard where practicable.

Changes apply when published unless a later date is stated and do not apply retrospectively unless required by law. If you do not agree to revised Terms, you must stop using the service and deactivate your account before they take effect. Continued use after revised Terms take effect constitutes acceptance of them.

14. General

These Terms, together with the documents expressly incorporated by reference and any additional paid-plan terms accepted at purchase, form the entire agreement concerning the service. If a provision is held invalid or unenforceable, the remaining provisions continue in effect. A delay in enforcing a right is not a waiver of that right. No person other than you and GetOnline Limited has a right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.

We are not responsible for a failure or delay caused by circumstances reasonably beyond our control. We may transfer these Terms as part of a reorganisation, financing, sale, or transfer of the service or business, provided this does not materially reduce your rights. You may not transfer your account or rights under these Terms without our written agreement.

These Terms are governed by the laws of England and Wales. If you are a consumer, this does not deprive you of mandatory protections under applicable law or restrict your right to bring proceedings in your local courts where the law permits. If you use the service in the course of business, the courts of England and Wales have exclusive jurisdiction.

15. Complaints and Disputes

Please contact us first if you have a complaint or dispute so that we can try to resolve it. Nothing in these Terms requires a consumer to use alternative dispute resolution or prevents a consumer from using the courts available under applicable law. If a paid consumer service becomes available, any legally required complaint-handling or alternative dispute resolution information will be provided before purchase or when otherwise required.

16. Privacy Policy

For information about how we handle personal data, account information, submitted messages, and service logs, read our Privacy Policy.

17. Contact

Questions, complaints, and notices concerning these Terms may be sent through the contact page. Please identify the account, test, or report concerned where it is safe and appropriate to do so.

Last updated: 27 July 2026